Answer
How should I prepare for the visit?
Note when the symptom appears, check whether the water meter moves with everything off, gather any previous reports or repair invoices, and clear access to suspect areas and the meter.
The short version
Note when the symptom appears, check whether the water meter moves with everything off, gather any previous reports or repair invoices, and clear access to suspect areas and the meter.
- Symptom timing is the most useful detail
- Meter test: ten minutes, worth it
- Previous reports save investigation time
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