Symptom guide
Water Meter Spinning With Everything Off
What it means when the meter keeps moving with no fixtures running, and how the loss is narrowed down.
A meter that moves while every fixture is closed is the clearest objective sign of a loss. The water is leaving the system somewhere between the meter and the fixtures.
What to check yourself
- Watch the meter for five minutes with all taps, toilets and appliances off
- Shut the main interior valve: if the meter stops, the loss is inside
- If it keeps moving, the loss is between the meter and the building
Likely causes
- A supply line or service line leak
- A running toilet fill valve
- An irrigation or hydronic zone passing water
What the investigation does
- Locate the run acoustically before excavation
- Isolate to confirm the failing section
- Document findings for the repair contractor
Methods often used
Relevant services
Quick answers
What should I do first about this?
Locate the run acoustically before excavation
Can this be fixed without opening everything?
In most cases the investigation narrows the target before any finish is opened. Small access points are sometimes needed to confirm a finding, and that is discussed before anything is opened.
How do I arrange an investigation?
Call 604-239-9934 or email [email protected] with the symptom and when it appears. You will get a reply within one business day with a fixed quote.
Call 604-239-9934 or email [email protected]